At Shield Defence Solution, we take pride in the durability and reliability of our armor. We back our products with a 10-Year Limited Warranty to ensure your peace of mind.

✅ What’s Covered:

Our warranty covers any manufacturer defects in materials or workmanship for a period of 10 years from the date of purchase on:

• Hard ballistic plates
• Soft armor inserts
• Tactical armor carriers
• Bulletproof vests

If your product fails under normal use due to manufacturing issues, we’ll repair or replace it — no hassle, no excuses.

❌ What’s Not Covered:

This warranty does not cover:

• Normal wear and tear
• Misuse, abuse, or neglect
• Improper storage or maintenance
• Unauthorized modifications
• Damage caused by accidents, fire, or acts of war

🔄 Replacement Process:

1. Contact our support team with proof of purchase and photos/videos of the defect.
2. We will review and, if approved, ship a replacement unit at no cost.
3. In some cases, we may require the original item to be returned for inspection.

🕒 Turnaround Time:

We process most warranty claims within 7–10 business days of receiving your information.

📩 Contact:

To start a claim, email us at:
support@shielddefencesolution.com
or use the live chat at the bottom of this page.